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Shipping Policy — SOLTAO PR

Shipping Information

At SOLTAO PR, we work to ensure that your sunglasses arrive safely and in excellent condition. All orders are shipped from Puerto Rico.

Order Processing

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Processing times may vary during product launches, limited drops, and periods of high demand.

Shipping Rates

• Standard Shipping: $8.00

• Express Shipping: $15.00

• Free Standard Shipping on orders of $70.00 or more.

Shipping charges and available services are confirmed at checkout.

Estimated Delivery Times

• Standard Shipping: 5–8 business days.

• Express Shipping: Delivery times depend on the service and destination.

Delivery estimates begin after the order has been shipped and are not guaranteed.

Shipping Locations

We currently offer shipping to Puerto Rico and the United States through eligible shipping services.

International shipping may become available in the future. Available destinations will be displayed at checkout.

Tracking Information

Once your order ships, tracking information will be provided when available.

Shipping Delays

SOLTAO PR is not responsible for delays caused by postal carriers, severe weather, holidays, or circumstances beyond our control. However, we will assist customers with shipping-related concerns.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information. If an incorrect address is submitted, contact us as soon as possible. Address changes cannot be guaranteed after shipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost, please contact us with your order number and relevant details so we can review the situation and assist with the appropriate resolution.

Nothing in this policy limits any rights customers may have under applicable law.

Contact Us

For shipping questions, contact:

SOLTAO PR
Email: soltao.pr@gmail.com
Website: soltaopr.com